Comparing the MaNova system to QuickBooks is like comparing a Lamborghini to a Pinto – there is no comparison!  We didn’t notice what we were missing until we made the change.  We needed something that would keep track of the entire repair process and manage our inventory efficiently and effectively.  We found this with MaNova.  We went from using paper service orders to going almost completely paperless in under a week!

Ryan Hardee,  a-i Computer Solutions

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Using "ETA" and "Assign To" for in-store repairs

We just added two new fields called "ETA" and "Assign To" in recent release. In our practices, we don't set ETA for services, and we server in a first come first server order; we don't assign a repair to a technician either, and the techs can work on any unfinished repairs on the bench.

However, these are just our practices. We have discovered that a lot repair shops who like manage their repairs by using an ETA time and also assign repairs to the techs. That's why we added the two new fields.

The two new fields are optional, you don't have to use it if you don't manage your repairs in this way.