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Using "ETA" and "Assign To" for in-store repairs
We just added two new fields called "ETA" and "Assign To" in recent release. In our practices, we don't set ETA for services, and we server in a first come first server order; we don't assign a repair to a technician either, and the techs can work on any unfinished repairs on the bench.
However, these are just our practices. We have discovered that a lot repair shops who like manage their repairs by using an ETA time and also assign repairs to the techs. That's why we added the two new fields.
The two new fields are optional, you don't have to use it if you don't manage your repairs in this way.
