Service Management

Testimonials

Comparing the MaNova system to QuickBooks is like comparing a Lamborghini to a Pinto – there is no comparison! We didn’t notice what we were missing until we made the change. We needed something that would keep track of the entire repair process and manage our inventory efficiently and effectively. We found this with MaNova. We went from using paper service orders to going almost completely paperless in under a week!

Ryan Hardee, a-i Computer Solutions

For business management there are two important goals: one is automation, and another is to build the process into the system.

We have defined four different types of services for retail repair shops:

Case: for in-store repairs
Sales: for short-term sales
Layaway: sales with payment plan
On-Site: repairs with appointment schedule

New Case:

Case Manager: Repair Process Management

New Sales:

New Layaway:

New On-Site:

Auto-Call:

Tag Tracking: A Tag will be put on the repair device to help you find the customer and identify the device. It's also being used as business card after the customer picks up their device. For a returning customer, you can find the customer information and service record very quickly by using the service number on the tag.

Future Star Software Inc.

Management Software for the Retail Repair Business

Testimonials

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