Future Star Software Inc.

Client Side

• No special requirements, any computers with Microsoft Windows Operation System, including: XP, Vista, 7, 8, 10

Server Side (on-premises version)

• Supported Operation Systems: Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2014
  • Windows Server 2008 R2 recommended
• Supported SQL Database: SQL Server 2005, SQL Server 2008, SQL Server 2008 R2, SQL Server 2012
  • Express version or Higher, Standard version recommended (Express version is FREE)
  • SQL Server 2008 R2 recommended

Printer (required)

  With receipt and label customization, you could use any receipt and label printers. Below are the default settings.

• For Receipts:
  • Any printer with letter size paper
• For Tags:
  • DYMO LABELWRITER 450 or Higher Model
  • Label size 1 x 2-1/8", type 30336
  • See Detail...

Auto Call Integration (optional)

  We integrate with Voicent Gateway products to provide a reliable and affordable solution for your needs. The cost is about $800 for initial setup, plus your monthly phone bill.

  For using Auto Call system, you need:

  Voicent Gateway:

• Note: Voicent has lot products come with gateway, our integration only needs the gateway
• The Text-To-Speech plug-in is also suggested, because the default TTS engine from Windows system is not good enough. See Detail...
• You could buy the voice after you purchase the TTS plug-in. listen the voice sample before you purchase.
  • http://www.nextup.com/  (ATT Mike and ATT Crystal are tested working, not sure about others)
  • http://www.cepstral.com/downloads/telephony.php (all should working according voicent support)

  Phone Lines:

• Support land line, Skype and VOIP SIP phones
• VOIP sip lines recommended 

SMS Integration (optional)

  We integrate with Clickatell to provide affordable solution for you. Their packages start with $10 a month for 500 messages. 

• Click here to view the sign up page

TAPI Integration (caller id, optional)

  We support standard TAPI devices to grab caller ID and make phone calls directly from our software.

  If you're using Land-Line, you need some hardware to convert your phone to a standard TAPI device

• Google "TAPI Telephony Board"
• For example: http://www.altoedge.com/telephony/tapi-way2call-usb-hi-phone-desktop-lite.html

  If you're using VOIP phones, you need a little software to convert to TAPI

• See detail at http://www.xtelsio.com/en/products/ast_tsp/tapi_for_asterisk.htm
• $27 for 10 lines